Frequently Asked Questions
What is the status of my order?
Once your order is shipped, you will receive confirmation message with tracking id of the respective courier partner. You can simply track your order with the tracking id and get to know how long it will take to get delivered.
Where are all your products manufactured?
All of our products are designed and manufactured with love, in India
Do you gift wrap?
Although we currently do not offer gift wrapping services, we take great care in packing your order.
How do I get more information about an item before I place my order?
In case you have any questions about a product, you can call/whatsapp us on the following number +91 79007 78000. You can also share an email to contact@famiahome.com. We are always happy to assist you.
How do I place an order on Famia Home?
You can add the chosen items to your shopping cart and place an order on our website, or you can also get in touch with us at +91-7900778000 and we can place the order on your behalf.
Can I place an order on WhatsApp?
Yes, our WhatsApp number is +91-7900778000.
Where do you ship to?
We currently ship to most locations in India.
How do you pack the order/products?
We take extreme measures to ensure that your order is packed safely and securely and that it will reach you in mint condition.
Do you accept returns?
We believe in 100% customer satisfaction. Our return policy is applicable within 24 hours from receipt of the product and applicable only for the following reasons: Damage product, Manufacturing defect & Incorrect product. The time frame starts from the product was delivered as per the confirmation received from our logistics team or courier partners. You can reach us at contact@famiahome.com or at 7900778000 (Mon-Fri, 11AM - 6PM) to initiate a return.
What payment methods do you accept?
Currently you can securely checkout out website using Debit/Credit Card, Net-banking, UPI & Wallets.